ESEN HK LIMITED

Dear ,

To ensure a smooth sample application process and better support your project evaluation, please review our key LCD sample policies below:

• We prioritize samples for new clients with confirmed project needs (e.g., product selection/testing phase).
• Existing clients with good cooperation records may enjoy flexible terms.
• Note: We generally do not accept requests from individuals/non-industry entities without clear procurement intent.

• Full company details (name, address, website).
• Contact person (name, title, phone, email).
• Project specifics: Project name, end product, application field, mass production timeline, annual demand forecast.
• Exact sample specifications (size, resolution, interface, brightness, etc.). If unsure, provide a detailed requirements sheet.
• Sample purpose (e.g., functional testing, compatibility check).
• Desired sample delivery timeline & estimated future order volume.

• Applicable only if:
• Sample value ≤ $[Your Threshold] and you cover shipping costs, OR
• You commit to a future MOQ order (written agreement required).
• Strategic partners/existing clients may qualify under special approval.

• Sample fee (cost + handling) must be 100% prepaid before production/shipment.
• Good news: This fee is fully deductible from your first bulk order (min. order value: $[Your Amount]).

• Always borne by the client (prepaid or via your courier account).
• We provide shipping options (DHL/FedEx/UPS/air/sea) with cost estimates.

• Standard samples: Delivered within [6~10] business days (after full payment & spec confirmation).
• Custom samples (non-standard specs): Require technical assessment, additional fees (possibly including NRE charges), and longer lead times ([4~6] weeks).

• Quantity: Typically 1–2 pcs/model (exceptions require justification and approval).
• Technical documents (datasheets) included; advanced files (e.g., driver code) require an NDA.

1. Submit complete application
2. We review & verify project details
3. Send formal quotation
4. Your written confirmation & payment (if applicable)
5. Sample production/shipment
6. Trackable shipment notification
7. Post-delivery technical support & feedback follow-up.

• Customs duties/import taxes are your responsibility.
• Samples may require accurate commercial invoices for customs clearance.
• False/missing project details may result in application rejection.

We’re committed to supporting your success! For urgent inquiries, contact [James/james@esenlcd.com]

{whatsapp +86 158 2046 7808}.

Best regards.