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Dear ,
To ensure a smooth sample application process and better support your project evaluation, please review our key LCD sample policies below:
一,Application Requirements
Eligibility:
We prioritize samples for new clients with confirmed project needs (e.g., product selection/testing phase).
Existing clients with good cooperation records may enjoy flexible terms.
Note: We generally do not accept requests from individuals/non-industry entities without clear procurement intent.
Mandatory Information (via official application form/email):
Full company details (name, address, website).
Contact person (name, title, phone, email).
Project specifics: Project name, end product, application field, mass production timeline, annual demand forecast.
Exact sample specifications (size, resolution, interface, brightness, etc.). If unsure, provide a detailed requirements sheet.
Sample purpose (e.g., functional testing, compatibility check).
Desired sample delivery timeline & estimated future order volume.
二,Sample Cost Policy
Free Samples (case-by-case approval):
Applicable only if:
Sample value ≤ $[Your Threshold] and you cover shipping costs, OR
You commit to a future MOQ order (written agreement required).
Strategic partners/existing clients may qualify under special approval.
Paid Samples:
Sample fee (cost + handling) must be 100% prepaid before production/shipment.
Good news: This fee is fully deductible from your first bulk order (min. order value: $[Your Amount]).
Shipping Costs:
Always borne by the client (prepaid or via your courier account).
We provide shipping options (DHL/FedEx/UPS/air/sea) with cost estimates.
三,Sample Supply Rules
Standard vs. Custom Samples:
Standard samples: Delivered within [6~10] business days (after full payment & spec confirmation).
Custom samples (non-standard specs): Require technical assessment, additional fees (possibly including NRE charges), and longer lead times ([4~6] weeks).
Quantity: Typically 1–2 pcs/model (exceptions require justification and approval).
Technical documents (datasheets) included; advanced files (e.g., driver code) require an NDA.
四,Key Process
Submit complete application → 2. We review & verify project details → 3. Send formal quotation → 4. Your written confirmation & payment (if applicable) → 5. Sample production/shipment → 6. Trackable shipment notification → 7. Post-delivery technical support & feedback follow-up.
Critical Notes
Customs duties/import taxes are your responsibility.
Samples may require accurate commercial invoices for customs clearance.
False/missing project details may result in application rejection.
We’re committed to supporting your success! For urgent inquiries, contact [James/james@esenlcd.com].
Best regards.
Contact Person: Mr. james
Tel: 13924613564
Fax: 86-0755-3693-4482